Managed projects with minimal direction and facilitated information sharing in a team environment. Analyzed business processes, led requirements gathering / solution design, and implemented final e-business applications. Excellent communication skills, explained technical information to non-technical decision makers and interacted successfully with both client management and technical staff. Taught and mentored various technology topics in both company and public forums. Administered web site content migration, web site security systems, and e-commerce interfaces.
Led project team in implementation of web store applications for new and existing Partners, including integration with back end systems for payment & fulfillment processing as well as customer support integration. Worked with Partners to deliver enhanced functionality for web stores already in production. Led internal team to migrate an in-house marketing email campaign system to an external email service provider. Work involved development of a data model, migration of data, and incorporating daily operational feeds on web store customer activity.Independent Consultant 
Advised Xplor International on web tool user interfaces. Evaluated and recommended changes to web-based officer toolkit for web page generation. Prepared and presented a web site design seminar for the Xplor Leadership conference in Orlando, Florida. Evaluated speaker proposals for Xplor's 2006 Global conference, as part of the Curriculum Task Force.Project Manager [2001 - 2004]
Led the full cycle of product customization for e-commerce statement presentment and payment applications. Worked closely with customers to identify security, navigation, and business practices to be incorporated into individual web page business rules. Accustomed to working with clients either remotely or on-site. Coordinated resources working on multiple medium to large sized projects in the same timeframe. Client industries included public utility, waste management, payroll, and health care.
Experienced in both credit & debit card processing. Negotiated win/win solutions with customers when prioritizing business goals. Prepared and distributed project plans, status reports, as well as verified that project documentation met all company standards for completeness. Managed change request and defect tracking, particularly as they affected overall project schedule and cost. Provided leadership, motivation, and mentoring to team members throughout the project.
Implemented credit card processing system for use with company web site. Provided technical leadership and hands-on expertise as part of the team which built the company's first public website. Established the corporate website policies & procedures to accommodate multiple stakeholders. Implemented the first e-commerce portion of the site. Administered content management and migration system. Developed & taught in-house training courses on a variety of web topics.
Developed Web applications including encrypted file transfer with digital certificates and e-commerce interface.
Prior to web involvement, provided systems programmer and customer support for high volume laser printers, including both IBM/AFP and Xerox.